Privacy Policy

1. Information We Collect

When you opt-in to receive SMS communications from Muendel Creative Experiences, we may collect the following information:

Phone Number: Provided by you during the opt-in process.

Consent Data: Includes the time, date, and method by which you provided your explicit consent (e.g., via online form, text keyword, or in-person signup).

Usage Data: Information related to your interactions with our SMS messages, such as delivery status, response rate, and link clicks.

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2. How We Collect SMS Opt-In Consent

We collect SMS opt-in consent in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act, as applicable. Consent is collected through the following methods:

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Online Forms: By entering your phone number and explicitly agreeing to receive SMS communications, typically through a checkbox or acknowledgment statement.

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Website Pop-Ups or Widgets: By submitting your phone number and accepting terms that include SMS communication consent.
You will always have the opportunity to review and accept our terms and conditions before opting in.

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3. How We Use Your Information

Your information is used solely for the purposes of delivering SMS communications that you have explicitly opted in to receive. These communications may include:

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Event announcements and updates.

Exclusive offers, discounts, or promotions.

Creative content, news, or behind-the-scenes updates relevant to Muendel Creative Experiences.

We will not sell, share, or disclose your phone number or SMS opt in to third parties for marketing purposes.

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4. Opt-Out Policy

You can opt out of receiving SMS communications from us at any time. To unsubscribe, follow these steps:

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Reply STOP to any SMS you receive from us.

Contact us directly at (703) 637 - 5951 to request removal from our SMS list.

Once you opt-out, you will no longer receive SMS messages unless you explicitly opt-in again.

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5. Data Protection and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

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Storing data in secure servers.

Encrypting sensitive information where applicable.

Regularly reviewing and updating our security protocols.

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6. Legal Compliance

Muendel Creative Experiences adheres to all applicable laws and regulations governing SMS communications and consent, including the following:

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Telephone Consumer Protection Act (TCPA)

General Data Protection Regulation (GDPR) (if applicable to international users)

We ensure that your opt-in consent is documented and stored to comply with these regulations.

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7. Your Rights
 

You have the following rights regarding your information:

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Access and Correction: You may request access to your stored information and correct inaccuracies.

Withdrawal of Consent: You may withdraw your consent for SMS communications at any time.

Data Deletion: You may request deletion of your personal data, subject to legal retention requirements.

To exercise these rights, contact us at zeke@muendelce.com.

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8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy on our website and indicating the effective date.

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9. Contact Us

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If you have questions or concerns about this Privacy Policy or our SMS communication practices, please contact us at:

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Muendel Creative Experiences
Email: zeke@muendelce.com
Phone: (703) 637 - 5951
Mailing Address: 1199 North Fairfax Street Suite 701, VA 22306-1639

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By providing your phone number and opting in, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.